Communication has been the essence of life from the beginning of times. With the evolution of technology, mode, and style of communication have also evolved.
AI-powered messaging solutions or Conversational Bots (Chatbots) serves as the steppingstone to the future. A Conversational Bot is an automated computer program skilled in digital media communication. It communicates through intelligent virtual agents, organizations’ apps and websites, social media platforms, and messenger platforms. Users can interact with such bots using voice or text to access information, complete tasks, and execute transactions.
AI-driven, NLP-based chatbots (AI Chatbots) and voice assistants are the latest in technology and a must for all businesses these days.